01
Legal framework
This Policy is established in accordance with:
- Moroccan Law No. 09-08 of 18 February 2009 on the protection of individuals with regard to the processing of personal data and its implementing decree No. 2-09-165.
- The decisions and deliberations of the National Commission for the Control of Personal Data Protection (CNDP).
- Law No. 53-05 of 30 November 2007 on the electronic exchange of legal data.
- Applicable international conventions, including Council of Europe Convention 108+ to which Morocco has acceded.
For Data Subjects residing in the European Union, the standards of the General Data Protection Regulation (GDPR) apply complementarily where relevant.
02
Data controller
The data controller is Université Numérique du Maroc (UNM), identified in the Legal Notice.
- Data Protection Officer (DPO)
- dpo@unm.ma · postal address at registered office
- CNDP declaration
- Receipt number to be confirmed once the declaration is finalised.
03
Enhanced confidentiality commitment
UNM welcomes executives, senior managers, senior public officials and entrepreneurs whose profiles, work and projects may be sensitive in nature.
- Profile confidentiality: no disclosure of personal information about a Participant's enrolment, admission or journey to unauthorised third parties.
- Work confidentiality: enhanced confidentiality available for dissertations, projects and case studies containing strategic corporate data.
- Institutional discretion: no publication, citation or public use of a Participant's name without their express written consent.
- Geopolitical sensitivity: special consideration for Participants in exposed positions (public responsibilities, leaders of strategic companies, sensitive professions).
04
Data collected
UNM only collects data that is strictly necessary for the purposes pursued.
During browsing (no account): technical data (IP address, browser, OS, pages visited) and cookies.
During account creation: identification (last name, first name, title), contact details (email, phone, country), authentication data (encrypted password).
During application: full identity, contact details, degrees, CV, professional experience, cover letter, financing data.
During the programme: academic data (attendance, assessments, grades, work, dissertation), LMS platform usage data, exchanges with faculty.
05
Legal bases and purposes
Each data processing operation is based on a specific legal basis.
| Purpose | Legal basis | Data |
|---|---|---|
| User account management | Contract performance | Identification, authentication |
| Application review | Pre-contractual measures | Identity, academic, professional |
| Enrolment and academic follow-up | Training contract performance | Academic, schooling, work |
| Diploma issuance | Legal and academic obligation | Academic, identity |
| Invoicing and accounting | Legal obligation | Financial, identification |
| Institutional communication | Consent (opt-in) | Electronic contact details |
| Anonymised statistics | Legitimate interest | Aggregated data |
| Security and fraud prevention | Legitimate interest | Technical, access logs |
06
Data recipients
Data is accessible only to persons who need to know, strictly within the scope of their duties:
- UNM internal staff (admissions, schooling, faculty, IT services, finance, academic management).
- European Business School (EBS): within the academic partnership, certain academic data may be shared for co-delivery of programmes or recognition of prior learning.
- Technical subcontractors (host, payment provider, LMS supplier, videoconferencing tools, emailing services), contractually bound by equivalent confidentiality obligations.
- Administrative or judicial authorities upon legal requisition and within applicable obligations.
07
International data transfers
Given UNM's pan-African and international dimension, some processing may involve data transfers outside Morocco.
Transfers to the European Union (notably to the EBS sites in Paris, Barcelona and Berlin) benefit from the protective framework of the European GDPR, recognised by the CNDP as ensuring an adequate level of protection.
Any international transfer is, where applicable, subject to a prior authorisation request from the CNDP, in accordance with articles 43 and following of Law 09-08.
08
Retention periods
Data is kept for the duration strictly necessary to achieve the purposes, plus legal limitation periods.
| Data category | Retention period |
|---|---|
| Browsing data (no account) | 13 months maximum |
| Inactive account | 3 years after last login |
| Unsuccessful applications | 2 years from the decision |
| Successful applications and participants | Programme duration + 10 years after graduation |
| Graduation academic records | Permanent archives (academic register) |
| Accounting and tax data | 10 years (legal obligation) |
| Marketing prospecting data | 3 years from last contact |
| Analytics cookies | 13 months maximum |
| Access and security logs | 12 months |
At the end of these periods, data is either deleted or irreversibly anonymised for statistical purposes.
09
Data security
UNM implements technical and organisational measures to ensure the security, confidentiality and integrity of data:
- Technical measures: encryption of communications (HTTPS/TLS), password hashing, regular backups, environment segregation, firewalls, access monitoring.
- Organisational measures: access entitlement policy, staff training on confidentiality, contractual commitments of subcontractors, regular audits.
- Incident response plan: detection, notification (including to the CNDP in case of a breach likely to create a risk to individuals) and remediation procedures.
In the event of a security incident concerning personal data, UNM undertakes to inform the data subjects as soon as possible when the incident is likely to entail a high risk to their rights.
10
Data subject rights
In accordance with Law 09-08, every Data Subject has the following rights:
- Right of access — Obtain confirmation that data is being processed and obtain a copy.
- Right to rectification — Have inaccurate or incomplete data corrected.
- Right to object — Object, for legitimate reasons, to the processing of one's data (including any marketing prospecting).
- Right to erasure — Obtain the deletion of one's data in cases provided by law.
- Right to restriction of processing — Request suspension of processing in certain situations.
- Right to data portability — Receive one's data in a structured, machine-readable format.
These rights may be exercised by contacting the Data Protection Officer by email (dpo@unm.ma) or by postal mail to the registered office. Proof of identity may be requested. UNM undertakes to respond within one (1) month of receipt of the complete request.
12
Policy modification
UNM reserves the right to modify this Policy to adapt it to legal, regulatory, technical or organisational changes. Substantial changes are clearly notified to Users with an account. The applicable version is the one in force at the date of consultation.
13
Contact
For any question concerning this Policy or the processing of your data:
- Data Protection Officer
- dpo@unm.ma
- CNDP
- National Commission for the Control of Personal Data Protection — 2nd Tour Ihssane, Hay Riad, Rabat — www.cndp.ma
